If an airline can charge you for a seat on a plane that does not exist, why can they also charge you if you don’t appear at the gate?
Why...
Are some airlines hellbent on pi##ing off their passengers, whilst some notable exceptions bend over backwards to be helpful? Let’s face it. Airports in certain cities are in chaos. I recently heard of a passenger checking into First Class on an international carrier asking for his bags to go to Rio as he went to New York. An exasperated check in staff called over the manager who explained this was simply impossible. Baggage had to accompany the passenger. “Well, you managed it last time I flew to New York”, came the response, to a ripple of applause from other passengers.
